Shipping policy
Shipping Policy
Last updated: June 2026
Thank you for shopping at Veloro.
We proudly offer FREE worldwide shipping on every order.
Processing Time
Orders are processed within:
1–2 business days.
Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery:
7–10 business days worldwide.
Delivery times may vary depending on:
- Customs procedures
- Peak seasons
- Local carriers
- Weather conditions
Shipping Cost
Worldwide Shipping: FREE
No minimum purchase required.
Order Tracking
Once your order ships, a tracking number will be sent via email.
Please allow 24–72 hours for tracking updates.
Delayed Orders
Unexpected delays may occur due to:
- Customs inspections
- Severe weather
- Carrier disruptions
- Peak holiday periods
If your package has not arrived after 15 business days, contact us.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Veloro is not responsible for delays caused by incorrect addresses submitted during checkout.
Lost Packages
If your package is confirmed lost in transit, please contact us immediately.
We will investigate and provide:
- A replacement shipment
- A full refund
when applicable.