Shipping policy

Shipping Policy

Last updated: June 2026

Thank you for shopping at Veloro.

We proudly offer FREE worldwide shipping on every order.

Processing Time

Orders are processed within:

1–2 business days.

Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery:

7–10 business days worldwide.

Delivery times may vary depending on:

  • Customs procedures
  • Peak seasons
  • Local carriers
  • Weather conditions

Shipping Cost

Worldwide Shipping: FREE

No minimum purchase required.

Order Tracking

Once your order ships, a tracking number will be sent via email.

Please allow 24–72 hours for tracking updates.

Delayed Orders

Unexpected delays may occur due to:

  • Customs inspections
  • Severe weather
  • Carrier disruptions
  • Peak holiday periods

If your package has not arrived after 15 business days, contact us.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Veloro is not responsible for delays caused by incorrect addresses submitted during checkout.

Lost Packages

If your package is confirmed lost in transit, please contact us immediately.

We will investigate and provide:

  • A replacement shipment
  • A full refund

when applicable.